Who are you?
-We are a homegrown sustainable women’s apparel brand committed to eco-friendly fashion. Blending style with sustainability, Kinen offers ethically sourced, handcrafted clothing that empowers women while promoting conscious consumption and supporting local artisans and communities.

How do I place an order?
- You can browse our collections, select your size and color, add items to the cart, and proceed to checkout.

What payment methods do you accept?
- We accept major credit/debit cards, PayPal, and other secure payment options like UPI payments

How long does shipping take?
- Shipping times vary based on location and shipping method. Standard shipping typically takes 10-14 business days.

What is your return policy?
- We accept returns within 24 hours of delivery for unworn and unwashed items with tags intact.

How can I track my order?
- Once your order is shipped, you will receive a tracking number via email to track your shipment.

How do I choose the right size?
- Please refer to our size chart available on each product page. If you're unsure, contact us for help.

Can I change or cancel my order after placing it?
- Changes or cancellations can only be made before the order is processed. Contact our customer support as soon as possible.

Do you offer international shipping?
- Yes, we ship to several countries. Shipping fees and delivery times vary by destination.

When will I receive my refund?
- Refunds are processed within 10-14 business days after we receive your returned item. You will receive an email confirmation once processed.

How do I return an item?
- To initiate a return, please visit our returns center or contact customer service for assistance.