Moon dress

At Kinen, we take pride in offering sustainable, carefully crafted garments. To maintain the quality and integrity of our pieces, please review our return and exchange policy below:

Tags Must Be Intact: We do not accept returns or exchanges if the garment’s original tags have been removed or tampered with.

Unworn Condition: The garment must be in its original, unworn, and unwashed condition. Any signs of wear or damage will result in the return being declined.

Shipping Returns: As we do not offer reverse pickup services, customers are responsible for shipping the item(s) back to our designated address. Please ensure the package is securely packed to prevent damage during transit.

No Refund Policy: As a homegrown, sustainable brand, we do not offer refunds. Instead, we provide store credit for future purchases.

Quality Check & Store Credit: Once the garment is received, we will conduct a thorough quality check. Upon approval, we will issue a one-time store credit, which can be used for your next purchase with us.

100% cotton.
Do not soak in water.
Dry in shade.
Gentle machine wash.
Use regular detergent.
Dry clean recommended.